Recharge Fashion Coins
- Open Me > Fashion Coins.
- Check the current balance.
- Choose a package or amount shown on the page.
- Choose an available payment method.
- Check the amount, currency, and Fashion Coins you will receive.
- Confirm and complete payment in the system or payment app.
- Return to DressWise and wait for verification.
- Refresh the balance and check the latest transaction.
View My Bills
- Open Me > My Bills, or open all records from Fashion Coins.
- Find the transaction.
- Open it and check status, amount, service type, and creation time.
- Review payment method, transaction ID, currency, order number, and completion time only when those fields are present.
- For AI Fitting, AI Picks, or HD Image records with a linked result, use the result arrow when shown.
Bills may include recharges, AI Picks, AI Fitting, HD Images, image processing, subscriptions, rewards, and refunds.
| Status | What to do |
|---|---|
| Completed | Refresh balance or membership |
| Pending payment | Complete or wait for external payment; do not place a second order |
| Timed out/closed | Start a new order only after confirming the original is closed |
| Failed | Check that the payment provider did not charge you before trying once more |
| Refunded | Check whether the return is Fashion Coins, membership quota, or fiat money |
An AI failure refund may return Fashion Coins or restore membership uses rather than refunding a bank card. Use the original consumption type, status, balance, and usage count together.
Confirm it worked
- A successful payment updates the balance.
- My Bills shows the transaction and final state.
- Advanced-feature usage matches the confirmation and billing records.
If a payment is unclear
- Balance did not change: do not pay again; refresh and inspect My Bills.
- The payment app did not open: check that it is available or choose another displayed method.
- Still pending: keep the order and receipt and refresh later.
- Failed order: confirm the provider did not charge you and that the original order closed.
- A transaction ID is missing: not every transaction displays one; use type, time, amount, and status.
- The completion time differs: use the payment provider's successful-payment time and keep both times for support.
- AI rights were not restored: refresh Fashion Coins, Membership, and My Bills; contact support with the task and bill times.